Dear Customer: On May 11, 2018, the federal government is implementing new regulations in its fight against money laundering and terrorist financing that require financial institutions to gather beneficial ownership information on business customers. In other words, banks must identify the natural persons behind a legal entity. What do the new rules mean for you? EACH time an account is opened or new services added for a business, we will be required to ask you for identifying...
Citizens Bank and Cochran Bank believe it’s important for you to stay informed and educated about possible scam and fraud techniques being used by criminals. The link below will lead you to an article to give you some insight into tax scams during this tax season. Staying Safe from Tax Scams
Read More » Posted on Mar 19, 2018
Citizens Bank and Cochran Bank will be closed on Monday, December 25, in observance of Christmas. All offices will also be closed on Monday, January 1, in observance of New Year’s. We hope you have a very Merry Christmas and Happy New Year!
Read More » Posted on Dec 22, 2017
Santa Claus will be visiting Cochran Bank on Friday, December 8, from 2:00 p.m. until 5:00 p.m. He will also be making a visit to Citizens Bank Eastman office on Friday, December 15, from 2:00 p.m. until 5:00 p.m. Please make plans to bring your children by for a visit and make sure they have their lists ready for Santa!
Read More » Posted on Dec 5, 2017
**Pretext Calling Alert: Citizens Bank and Cochran Bank do not make a practice of soliciting information from its customers via random phone calls without a legitimate business need. If you receive a call from someone claiming to be from Citizens Bank or Cochran Bank and you are suspicious of their motives, please hang up and call the bank directly at 478-374-4754 or 478-934-4400.**
Read More » Posted on Nov 28, 2017
Citizens Bank is proud to announce the addition of Mobile Banking to its product lineup. Now, you can bank conveniently and securely directly from your mobile device. Click here for more information and links to the app on Google Play and the App Store.
Read More » Posted on Nov 27, 2017
Concerned about the Equifax breach? See our FAQ to learn more about the breach and how to protect yourself.
Frequently Asked Questions I’ve been hearing about the Equifax breach in the news. What happened? Equifax, one of the three major credit bureaus, experienced a massive data breach. The hackers accessed people’s names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. They also stole credit card numbers for about 209,000 people and dispute documents with personal identifying information for about 182,000 people. Was my information...
Read More » Posted on Sep 22, 2017
In order to ensure the safety of our staff and customers during Hurricane Irma, all Citizens Bank and Trust Co. branches will be closed Monday, 9/11. The resulting conditions from the storm will dictate our ability to open on Tuesday, 9/12. We will communicate that information as soon as possible. Please be safe and take care of your families. J.E. (Butch) Kirkley II President and Chief Operating Officer Citizens Bank and Trust Co.
Read More » Posted on Sep 8, 2017
Citizens Bank has introduced a new online banking system. We believe this product will better serve your needs. For answers to some of our most frequently asked questions, please view our Internet Banking FAQs document. If you currently use Quicken or QuickBooks for your financial management, please review our Instruction Guide for step-by-step instructions on the propper way to connect your accounts to our new internet banking product.
Read More » Posted on Apr 21, 2017
If you are a user of any of the Intuit products, including Quicken, QuickBooks, QuickBooks Online, or Mint, please locate your product below and follow the instructions provided in the link. These step-by-step instructions should allow for a seamless transition to our new internet banking product. As always, if you have any questions, please contact us at 478-374-4754 Quicken for Windows – Web Connect to Web Connect Quicken for Windows – Express Web Connect to Express Web...
Read More » Posted on Apr 10, 2017