Frequently Asked Questions I’ve been hearing about the Equifax breach in the news. What happened? Equifax, one of the three major credit bureaus, experienced a massive data breach. The hackers accessed people’s names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. They also stole credit card numbers for about 209,000 people and dispute documents with personal identifying information for about 182,000 people. Was my information...
In order to ensure the safety of our staff and customers during Hurricane Irma, all Citizens Bank and Trust Co. branches will be closed Monday, 9/11. The resulting conditions from the storm will dictate our ability to open on Tuesday, 9/12. We will communicate that information as soon as possible. Please be safe and take care of your families. J.E. (Butch) Kirkley II President and Chief Operating Officer Citizens Bank and Trust Co.
Read More » Posted on Sep 8, 2017
Citizens Bank has introduced a new online banking system. We believe this product will better serve your needs. For answers to some of our most frequently asked questions, please view our Internet Banking FAQs document. If you currently use Quicken or QuickBooks for your financial management, please review our Instruction Guide for step-by-step instructions on the propper way to connect your accounts to our new internet banking product.
Read More » Posted on Apr 21, 2017
If you are a user of any of the Intuit products, including Quicken, QuickBooks, QuickBooks Online, or Mint, please locate your product below and follow the instructions provided in the link. These step-by-step instructions should allow for a seamless transition to our new internet banking product. As always, if you have any questions, please contact us at 478-374-4754 Quicken for Windows – Web Connect to Web Connect Quicken for Windows – Express Web Connect to Express Web...
Read More » Posted on Apr 10, 2017
Citizens Bank and Trust Company Internet Banking Transition FAQs Updated 4/10/2017 When will the transition to the new internet banking system take place? We will switch to the new system on the morning of April 17, 2017. You will still be able to access it using the area in the top right section of our home page at www.citizensga.com. Will I be required to re-enroll in internet banking? No. If you have enrolled previously, your new internet banking account will be...
Read More » Posted on Apr 3, 2017
Santa will be at Cochran Bank on Monday, December 19, from 2:00 p.m. to 5:00 p.m. He’ll also be paying a visit to Citizens Bank – Rhine on Tuesday, December 20, from 12:00 p.m. to 4:00 p.m. Be sure to stop by and see him and make sure to bring your Christmas list!
Read More » Posted on Nov 30, 2016
Text Message Scam We have been informed that some of our customers have received text messages claiming that there might be an issue with their debit card and to call the number included in the text. We have determined that this is a scam that is going around to many banks. Citizens Bank has not sent out any text message alerts and you should not call the number included in the text message. Also, we assure you that there has not been a compromise of the bank’s internal systems. If you...
Read More » Posted on Oct 11, 2016