Citizens Bank featured for participation in World Elder Abuse Awareness Day

Citizens Bank recently particpated in World Elder Abuse Awareness Day and has been featured in the At-Risk Adult Crime Tactics (ACT) Newsletter. Click the link below to see the July issue. ACT Newsletter – July Issue



Beneficial Ownership of Business Customers

Dear Customer: On May 11, 2018, the federal government is implementing new regulations in its fight against money laundering and terrorist financing that require financial institutions to gather beneficial ownership information on business customers. In other words, banks must identify the natural persons behind a legal entity. What do the new rules mean for you? EACH time an account is opened or new services added for a business, we will be required to ask you for identifying...



Staying Safe from Tax Scams

Citizens Bank and Cochran Bank believe it’s important for you to stay informed and educated about possible scam and fraud techniques being used by criminals. The link below will lead you to an article to give you some insight into tax scams during this tax season. Staying Safe from Tax Scams



Christmas and New Year Holiday Hours

Citizens Bank and Cochran Bank will be closed on Monday, December 25, in observance of Christmas. All offices will also be closed on Monday, January 1, in observance of New Year’s. We hope you have a very Merry Christmas and Happy New Year!



Santa Claus Is Coming!

Santa Claus will be visiting Cochran Bank on Friday, December 8, from 2:00 p.m. until 5:00 p.m. He will also be making a visit to Citizens Bank Eastman office on Friday, December 15, from 2:00 p.m. until 5:00 p.m. Please make plans to bring your children by for a visit and make sure they have their lists ready for Santa!



Pretext Calling

**Pretext Calling Alert: Citizens Bank and Cochran Bank do not make a practice of soliciting information from its customers via random phone calls without a legitimate business need. If you receive a call from someone claiming to be from Citizens Bank or Cochran Bank and you are suspicious of their motives, please hang up and call the bank directly at 478-374-4754 or 478-934-4400.**



Mobile Banking Is Here!

Citizens Bank is proud to announce the addition of Mobile Banking to its product lineup. Now, you can bank conveniently and securely directly from your mobile device. Click here for more information and links to the app on Google Play and the App Store.



Thanksgiving Holiday Observance

Citizens Bank and Cochran Bank will be closed on Thursday, November 23 and Friday, November 24 in observance of Thanksgiving. Thank you for your business and we hope you have a wonderful holiday.



Concerned about the Equifax breach? See our FAQ to learn more about the breach and how to protect yourself.

Frequently Asked Questions I’ve been hearing about the Equifax breach in the news. What happened? Equifax, one of the three major credit bureaus, experienced a massive data breach. The hackers accessed people’s names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. They also stole credit card numbers for about 209,000 people and dispute documents with personal identifying information for about 182,000 people. Was my information...



Continued Closure

Due to the effects of Tropical Storm Irma, all Citizens Bank and Cochran Bank offices will be closed Tuesday, September 12. We plan to resume normal operations on Wednesday, September 13. Please continue to stay safe during this time.



Closure Notice

In order to ensure the safety of our staff and customers during Hurricane Irma, all Citizens Bank and Trust Co. branches will be closed Monday, 9/11. The resulting conditions from the storm will dictate our ability to open on Tuesday, 9/12. We will communicate that information as soon as possible. Please be safe and take care of your families. J.E. (Butch) Kirkley II President and Chief Operating Officer Citizens Bank and Trust Co.



Our New Online Banking System Is Here!

Citizens Bank has introduced a new online banking system. We believe this product will better serve your needs. For answers to some of our most frequently asked questions, please view our Internet Banking FAQs document. If you currently use Quicken or QuickBooks for your financial management, please review our Instruction Guide for step-by-step instructions on the propper way to connect your accounts to our new internet banking product.