Government Shutdown Assistance- January 22, 2019 At Citizens Bank, we understand that the federal government shutdown is creating financial hardships for our customers and friends. Therefore, we’ve created an assistance program for government employees and contractors. To our customers who currently have loans with us, and who have not been paid due to the shutdown, please contact your lender to arrange a free extension of your monthly payment. To qualified federal employees or...
Read More » Posted on Jan 22, 2019
We were just made aware of some of our customers receiving phone calls from someone claiming to be from Citizens Bank. We do NOT have a Citizens Bank and Trust Fraud Department. Do NOT give out any personal or debit/credit card information. We have all of this information on file and will never ask you for your full Social Security number over the phone. If you receive this phone call, please hang up call us at (478) 374-4754 or come in and see us.
Read More » Posted on Nov 16, 2018
Additional Media Information: Taylor Windley 478.220.6133 | Taylor.Windley@CitizensGA.com Paige Glazer | 912.756.7801 | Paige@RHReflectionsLIVE.com Citizens Bank and Trust to Open Branch in Richmond Hill Eastman, Georgia, Citizens Bank and Trust announced today that the bank has filed an application for regulatory approval to open a banking office in Richmond Hill, Georgia. The bank is raising additional capital from local investors in central and coastal Georgia to support...
Read More » Posted on Nov 15, 2018
Dear Customer: On May 11, 2018, the federal government is implementing new regulations in its fight against money laundering and terrorist financing that require financial institutions to gather beneficial ownership information on business customers. In other words, banks must identify the natural persons behind a legal entity. What do the new rules mean for you? EACH time an account is opened or new services added for a business, we will be required to ask you for identifying...
Read More » Posted on May 11, 2018
Citizens Bank and Cochran Bank believe it’s important for you to stay informed and educated about possible scam and fraud techniques being used by criminals. The link below will lead you to an article to give you some insight into tax scams during this tax season. Staying Safe from Tax Scams
Read More » Posted on Mar 19, 2018
**Pretext Calling Alert: Citizens Bank and Cochran Bank do not make a practice of soliciting information from its customers via random phone calls without a legitimate business need. If you receive a call from someone claiming to be from Citizens Bank or Cochran Bank and you are suspicious of their motives, please hang up and call the bank directly at 478-374-4754 or 478-934-4400.**
Read More » Posted on Nov 28, 2017
Concerned about the Equifax breach? See our FAQ to learn more about the breach and how to protect yourself.
Frequently Asked Questions I’ve been hearing about the Equifax breach in the news. What happened? Equifax, one of the three major credit bureaus, experienced a massive data breach. The hackers accessed people’s names, Social Security numbers, birth dates, addresses and, in some instances, driver’s license numbers. They also stole credit card numbers for about 209,000 people and dispute documents with personal identifying information for about 182,000 people. Was my information...
Read More » Posted on Sep 22, 2017